If you want to make a bigger change for the better, your local NHS Stop Smoking Service can help you quit smoking for good by providing you with free expert advice and nicotine replacement medication on prescription (completely free if you are exempt from prescription charges). Free specialist advice is available locally through GPs, pharmacies and local community venues.

NHS Wiltshire

Tel: 0300 0034562

NHS North Somerset

Tel: 01275 546 744

NHS Devon

Tel: 01884 836 024

NHS Bath & North East Somerset

Tel: 01225 831 852

NHS Swindon

Tel: 0800 3892 229
or 01793 708 751

NHS South Gloucestershire

Tel: 01454 865 502

NHS Gloucestershire

Tel: 0845 4220 040

NHS Somerset

Tel: 0303 0339 840

NHS Dorset

Tel: 0800 0076 653

NHS Bournemouth & Poole

Tel: 0300 3038 038

Torbay Care Trust

Tel: 01803 299 160

NHS Cornwall & Isles of Scilly

Tel: 01209 215 666

NHS Plymouth

Tel: 01752 314 040

NHS Bristol

Tel: 0117 984 1650

Thousands of smokers quit with NHS support. For the full range of options click here.


Privacy Policy

This privacy policy sets out how Smokefree Southwest uses and protects any information that you give Smokefree Southwest when you use this website.

Smokefree Southwest is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Smokefree Southwest may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23.05.2011

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Smokefree Southwest, Grovesnor House, 149 Whiteladies Road, Bristol, BS8 2RA.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Smokefree Southwest's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Smokefree Southwest' or 'us' or 'we' refers to the owner of the website whose registered office is Grovesnor House, 149 Whiteladies Road, Bristol, BS8 2RA . The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:


Cookie Legislation

The cookie statement describes what cookies may be set when you visit a Smoke Free South West website and how to reject or delete those cookies.

How to control and delete cookies

Cookies are small text files that are placed on your computer in order to make our website work more efficiently as well as to provide information on how we can improve our web service. We do not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are used by Smoke Free South West website, or indeed any other website, you can do this through your web browser settings. The 'Help' function within your browser should explain how to do this. provides comprehensive instructions on blocking cookies on a selection of the most commonly used browsers. You will also find a detailed explanation on how to delete cookies from your computer as well as more information about cookies and how they are used. To remove cookies from your mobile browser you should consult your handset user manual.

List of the main cookies used on the site and how they are used

The Smoke Free South West website uses external widgets that also set cookies on the Smoke Free South West website on its behalf in order to deliver the improved services. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see their individual privacy policies listed below:




More information



Used to store the session id of a user. This is required to determine whether a user is logged in to our web site. Session data is also stored when a user is filling in a form, however the data is stored on the server and not in the cookie.


Performance Cookies




More information

Google Analytics


These third party cookies are used to collect information about how visitors use the site. The information is used to compile reports to improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Google privacy policy

To opt out of being tracked by Google Analytics across all websites visit

Third Party Cookies




More information

Add This


We use the Add This sharing button on some of our pages to enable our visitors to share information with friends and acquaintances. The cookie is automatically inserted and used for updating sharing statistics within the control. No data is sent back from the cookie to AddThis, and this information is not used by us.

Please visit the privacy Notice of AddThis to opt-out.




These cookies are used by Twitter to provide embedded content that is displayed in the site.




These cookies are used by YouTube to provide embedded videos that are displayed in the site.


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randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search)



These third party cookies are hosted by quantserve and used to collect anonymous information about how users visit the site to target advertising.





Tell us what
you think

Many smokers across the South West are realising the harmful effects smoking inside can have on their loved ones. But what do you think?

Let us know by having your say below.

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